Power cords Service Support
I. Service commitment: patience, carefulness and quick action
01 Patience: always keep patience in the service process, never tired of asking, never tired of answering
02 careful: for customer service meticulous and thoughtful, do not miss a problem, do not miss a detail
Quick action: in the process of service, to help customers with the fastest speed to solve problems
2. Service hotline
01 After-sales service hotline: 0086 574 62166993
02 Complaint hotline: 0086 574 62166993
3. Service specifications
016X8 hour service support: 8:30 to 17:00 Monday to Saturday
026X8 sales acceptance and maintenance: the national agent service providers to accept the after-sales maintenance of products, maintenance and other matters.
4. After-sales service
01 Product quality three guarantees, the product required raw materials and supporting components are high quality regular products
02 in the procurement of raw materials, product production and manufacturing process and other aspects of strict ISO quality system certification standards to control, to ensure that each process is in a quality control state, so as to ensure the quality of products.
All ex-factory products are inspected strictly in accordance with the inspection procedure to ensure that the qualified rate of finished products is 99.5% in primary inspection and 99.8% in random inspection.
04 In the procurement of raw materials, product production and manufacturing process and other links strictly according to the ISO quality system certification standards for control, to ensure that each process is in the quality control state, so as to ensure the quality of products.
05 to all users to provide: technology update, better quality, better service products. We not only guarantee that the low-voltage components we provide to our customers are fully qualified products, but also we will actively cooperate with you and vigorously support your work
5,No guaranty undertaking is given under any of the following circumstances
01 The product is incorrectly installed
02 Not used according to the rated voltage and frequency of the product
03 Change of starting capacitor (fall and man-made damage)
04 The ambient temperature exceeds the specified range
Failure or damage of products due to flood, fire, lightning strike, earthquake and other irresistible disasters
06 Other faults or damages not caused by the product itself