Power cords Service

First, the service commitment: patience, care and quick action

01 Patience: Always be patient in the process of service, never bother to ask questions and never get tired of answering questions

02 Careful: Serve customers carefully and thoughtfully, not missing a problem or letting go of a detail

03 Action fast: In the process of service, help customers solve problems as quickly as possible

Second, the service hotline

01 After-sales Service Hotline: 0574-62166993

02 Complaint Hotline: 0574-62166999

Third, service specifications

016X8-hour service support: 9:00 to 17:00 Monday to Saturday

026X8 Sales Acceptance Maintenance: The national agent service providers accept after-sales maintenance and maintenance of products.

Four, After-sales service

01 Product quality is guaranteed, and the raw materials and supporting components required by the products are all high-quality regular products

02 in raw material procurement, product manufacturing process and other links strictly according to ISO quality system certification standards for control, to ensure that each process is in a state of quality control, so as to ensure the quality of products.

03 All ex-factory products are strictly in accordance with the inspection procedures for 100% inspection, ensuring that the qualified rate of one-time inspection of finished products is 99.5%, and the qualified rate of spot check of finished products is 99.8%.

04 in raw material procurement, product manufacturing process and other links strictly according to ISO quality system certification standards, to ensure that each process is in a state of quality control, so as to ensure the quality of products.

05 for all users: technology updates, better quality, better service products. We not only guarantee that the low-voltage components we provide to all customers are completely high-quality and qualified products, but also we will actively cooperate and strongly support your work

Five, under one of the following circumstances, do not give a guarantee commitment

01 Incorrect installation of product

02 Not used according to rated voltage and frequency of products

03 Change the starting capacitor (broken and man-made damage)

04 the use of ambient temperature is beyond the scope of instructions for use

05 Failure or damage of products caused by irresistible disasters such as flood, fire, lightning and earthquake

06 Other failures or damages caused by non-product reasons